{"id":358,"date":"2026-02-18T10:36:33","date_gmt":"2026-02-18T10:36:33","guid":{"rendered":"https:\/\/9evo.com\/tclock\/?page_id=358"},"modified":"2026-02-18T10:38:25","modified_gmt":"2026-02-18T10:38:25","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/9evo.com\/tclock\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"358\" class=\"elementor elementor-358\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb5c0c e-flex e-con-boxed e-con e-parent\" data-id=\"7fb5c0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e373f elementor-widget elementor-widget-text-editor\" data-id=\"b0e373f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Total Care Locksmiths<br \/>Company No: 16741805<br \/>Registered Address: 1 The Crossways, Hounslow, Middlesex, TW5 0JL<br \/>Effective Date: [25\/09\/2025]<\/p><p><strong>1.\u2060 \u2060Introduction<\/strong><\/p><p>This Privacy Policy explains how Total Care Locksmiths LTD (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) collects, uses, and protects your personal data. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.<\/p><p><strong>2.\u2060 \u2060What Information We Collect<\/strong><\/p><p>We may collect the following information from customers, suppliers, and website users:<\/p><p>Full name<br \/>Address and postcode<br \/>Telephone number<br \/>Email address<br \/>Payment details (processed securely, not stored)<br \/>Booking or service history<br \/>IP address (for website analytics)<\/p><p><strong>3.\u2060 \u2060How We Use Your Information<\/strong><\/p><p>We collect and process your data for the following reasons:<\/p><p>To provide locksmith services and respond to service requests<br \/>To send confirmations, invoices, or updates about your job<br \/>To comply with tax and legal obligations<br \/>For internal record-keeping and customer service improvement<br \/>With your consent, to send you relevant offers or service reminders<\/p><p><strong>4.\u2060 \u2060Lawful Basis for Processing<\/strong><\/p><p>We process your personal data based on the following lawful bases:<\/p><p>Contractual necessity (to carry out work or services you\u2019ve requested)<br \/>Legal obligation (for accounting, insurance, or regulatory reasons)<br \/>Legitimate interests (e.g., improving services or resolving disputes)<br \/>Consent (for optional marketing emails, where applicable)<\/p><p><strong>5.\u2060 \u2060Sharing of Data<\/strong><\/p><p>We do not sell or rent your personal data. We may share it with:<\/p><p>Payment processing providers<br \/>Accountants or professional advisers<br \/>Law enforcement, if required by law<br \/>IT service providers (e.g. secure website hosting, email servers)<\/p><p><strong>6.\u2060 \u2060Data Retention<\/strong><\/p><p>We retain personal data for as long as is necessary to:<\/p><p>Fulfil service obligations<br \/>Meet financial and legal record-keeping requirements (typically 6 years)<br \/>After this, data is securely deleted or anonymized.<\/p><p><strong>7.\u2060 \u2060Security<\/strong><\/p><p>We use secure systems and take reasonable technical and organizational measures to protect your personal data. Payment details are processed via secure, compliant third-party providers.<\/p><p><strong>8.\u2060 \u2060Your Data Rights<\/strong><\/p><p>Under UK GDPR, you have the right to:<\/p><p>Access the personal data we hold about you<br \/>Request correction of inaccurate information<br \/>Request deletion of your data (subject to legal exceptions)<br \/>Object to or restrict processing<br \/>Lodge a complaint with the Information Commissioner\u2019s Office (ICO)<br \/>You can contact us to exercise your rights using the details below.<\/p><p><strong>9.\u2060 \u2060Contact<\/strong><\/p><p>If you have any questions about this Privacy Policy or wish to make a data request, please contact:<br \/>Email: enquiries@totalcarelocksmiths.com<br \/>Mobile: +44 7783 278 316<br \/>Phone: 0203 576 5139<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Total Care LocksmithsCompany No: 16741805Registered Address: 1 The Crossways, Hounslow, Middlesex, TW5 0JLEffective Date: [25\/09\/2025] 1.\u2060 \u2060Introduction This Privacy Policy explains how Total Care Locksmiths LTD (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) collects, uses, and protects your personal data. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-358","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/9evo.com\/tclock\/wp-json\/wp\/v2\/pages\/358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/9evo.com\/tclock\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/9evo.com\/tclock\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/9evo.com\/tclock\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/9evo.com\/tclock\/wp-json\/wp\/v2\/comments?post=358"}],"version-history":[{"count":4,"href":"https:\/\/9evo.com\/tclock\/wp-json\/wp\/v2\/pages\/358\/revisions"}],"predecessor-version":[{"id":362,"href":"https:\/\/9evo.com\/tclock\/wp-json\/wp\/v2\/pages\/358\/revisions\/362"}],"wp:attachment":[{"href":"https:\/\/9evo.com\/tclock\/wp-json\/wp\/v2\/media?parent=358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}